Support & Help Center

How can we help your medical education journey?

Need assistance with course access, manual payments, or syllabus materials? Reach out directly through any of our channels below.

Instant Messaging & Call

WhatsApp & Phone

Fastest support channel for payment verification and urgent inquiries.

Support Line

+962 782300894

Official Correspondence

Email Support

For formal inquiries, syllabus partnerships, and account support.

Support Email

support@apolloacademy.com

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Typical response in 2–4 hours
Social & Community

Instagram Updates

Follow for clinical case discussions, exam tips, and announcements.

Instagram Handle

@apollo_med_academy

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Quick Answers

Frequently Asked Questions

1How does payment verification and course access work?

After you complete your CliQ or bank wire transfer at checkout, our administration team confirms the transaction. Once verified, your course status switches to Active and full lecture access is unlocked immediately on your dashboard.

2How fast does the support team reply?

Our WhatsApp and live channels operate daily. Typical response times are within 15–30 minutes during standard hours (8:00 AM – 10:00 PM GMT+3).

3Can I access video lectures on phone and tablet?

Yes! Apollo Academy is fully responsive and optimized for mobile, tablet, and desktop devices with adaptive streaming.

4Where can I download lecture slides and notes?

Downloadable resources and syllabus outlines are directly accessible inside each course module on the lecture watch page.

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